Dorset Carpet Cleaning is a family run business; Neville Folwell is the qualified Technician and his wife Katrina Folwell runs the Customer Services. Together they have over 15 years of experience in the cleaning industry and make a great team. Integrity is the basis for Dorset Carpet Cleaning, we believe in good old fashion values; Great Service; Polite & Friendly; Value for Money; You're Happy & We're Happy.
We appreciate & respect that having someone visit your home or place of work is a very personal service and one based upon trust, we don't take this lightly and are happy for you to ask for references or please see what Dorset Carpet Cleaning customers say about us >>
Neville Folwell is a qualified technician and uses the water extraction method of carpet & upholstery cleaning, often referred to as steam cleaning (however not an accurate term). This is the best form of carpet cleaning as the professional products penetrate into the deepest part of the carpet pile, agitating the ground in dirt. This is then powerfully extracted with hot water which not only brings out the dirt but also the products, leaving the carpets practically dry (drying times can vary depending on conditions we are happy to advice). Neville takes pride in his work and the professional service he offers to his clients, he's also known to throw in the odd joke or two & if asked nicely may do an impersonation after finishing his work of course!
Katrina Folwell has run Customer Services for many years and understands the importance of putting the clients actual requirements first. She has found that many companies promise the Earth but deliver no worth! At Dorset Carpet Cleaning we have a clear, simple & honest service. If we can't meet your requirements we will say so and advise you about your best options.
As a business we respect our Senior Citizens & know that every penny counts, therefore we offer a genuine 20% discount on top of any other offer we have available. We are here to help.
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What our customers say
"Great service and came with a smile - all round good job".
Mr Pentland, Poole, Dorset
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