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About Dorset Carpet Cleaning


Dorset Carpet Cleaning is a family run business; Neville Folwell is the qualified Technician and his wife Katrina Folwell runs the Customer Services. Together they have over 15 years of experience in the cleaning industry and make a great team. Integrity is the basis for Dorset Carpet Cleaning, we believe in good old fashion values; Great Service; Polite & Friendly; Value for Money; You're Happy & We're Happy.

We appreciate & respect that having someone visit your home or place of work is a very personal service and one based upon trust, we don't take this lightly and are happy for you to ask for references or please see what Dorset Carpet Cleaning customers say about us

Neville Folwell is a qualified technician and uses the water extraction method of carpet & upholstery cleaning, often referred to as steam cleaning (however not an accurate term). This is the best form of carpet cleaning as the professional products penetrate into the deepest part of the carpet pile, agitating the ground in dirt. This is then powerfully extracted with hot water which not only brings out the dirt but also the products, leaving the carpets practically dry (drying times can vary depending on conditions we are happy to advice). Neville takes pride in his work and the professional service he offers to his clients, he's also known to throw in the odd joke or two & if asked nicely may do an impersonation after finishing his work of course!

Katrina Folwell has run Customer Services for many years and understands the importance of putting the clients actual requirements first. She has found that many companies promise the Earth but deliver no worth! At Dorset Carpet Cleaning we have a clear, simple & honest service. If we can't meet your requirements we will say so and advise you about your best options.

As a business we respect our Senior Citizens & know that every penny counts, therefore we offer a genuine 20% discount on top of any other offer we have available. We are here to help.


you're happy - we're happy




Business Insurance
from Simply Business

Public Liability : £2,000,000
  • "Great to have a great service from friendly & efficient people, will definitely use DCC again."

    Jayne Johnson, Bridport
  • "All the cat hair and stale smell has gone from our rugs, they look fantastic."

    J. James, Bournemouth, Dorset
  • "A highly recommended company you can trust."

    Mrs Hampton-Brown, Shaftesbury, Dorset
  • "Our offices feel really fresh & clean, amazing the difference clean carpets make - great service, highly recommended.".

    Jill Mince, Director, Wimborne, Dorset
  • "Neville certainly did restore our carpet like new, will certainly use them again."

    Ms J. Bradley, Ringwood, Dorset
  • "This is the 3rd time we have used DCC & they consistently give a fantastic cleaning service for our flats, efficient and keenly priced."

    Mr Smyth, Alum Chine
  • "The carpet protection is amazing, we had a party with lots of wine accidents but no stains- brilliant & well worth the money."

    Mr Salmon, Lilliput
  • "We are amazed that our 3 piece suite looks just like when we bought it."

    Mrs Jackson, Parkstone
  • "We have no hesitation in recommending Neville, he is excellent at his job and very caring to his customers, we always look forward to his annual visit."

    Mr & Mrs Fielding, Corfe Mullen, Dorset
  • "We didn't believe he would be able to clean it but it looked amazing, saved us quite a considerable amount of money."

    Mr Jason, Christchurc, Dorset
  • "I'd like to confirm how pleased I am with the job you did in our Bournemouth shop last week. It was a pleasure to have you on the premises and marvelous to see the old carpet tiles looking almost as good as when they were fitted seven years ago. I was particularly impressed that the black stains around the entrance have gone."

    Brian, Castle Cameras, Winton
  • "Great service and came with a smile - all round good job."

    Mr Pentland, Poole, Dorset
  • "DCC always clean the carpets at our B&B to a very high standard & at a very competitive price - highly recommended."


    Mr Mrs Shaw, Lyme Regis, West Dorset
  • "Very good special offer & top quality cleaning."

    Mr Grayson, Wimborne, Dorset
 
Recent customers of Dorset Carpet Cleaning have given excellent feedback!...



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